Squarespace Customer support in Australia!

Squarespace Customer Support (Australia)

If you’re not sure where to start, this page will help you find the right kind of support — whether that’s from Squarespace directly or from The Studio Creative, your local Squarespace designer in Sydney, Australia.

When to contact Squarespace directly

If your question is about:

  • Billing or payments

  • Domains or subscriptions

  • Account access or login issues

  • Technical outages or account status

You’ll need to contact Squarespace Support directly. We find them a great help and their online chat is excellent!
Their team is available 24/7 via email and offers live chat in Australia and New Zealand during local business hours.

Squarespace Support Hours:

Email // 24 hours a day, 7 days a week

Live chat (Australia & NZ) - our fav!
Monday–Friday: 10am – 6pm

How to find Squarespace Live Chat Support

  1. Go to the Squarespace Contact page.

  2. Click Log In to sign in to your Squarespace account.

    • If you don’t have one, click I Don’t Have an Account to continue as a guest.

  3. Once you’re logged in, click Contact Us.

  4. A small chat window (the Squarespace Assistant) will pop up.

  5. Type your question in the “Type a message” field.

  6. If the bot can’t find an answer, it will offer to connect you with a Support Advisor for live chat (during live chat hours).

    • Tip: You can type “talk to support” or “human” to skip straight to a person.

When to contact The Studio Creative

If you’re looking for:

  • Design or layout help

  • Technical fixes or troubleshooting

  • Custom code, integrations, or performance issues

  • SEO setup or guidance

  • General Squarespace advice from an Australian expert

That’s where we come in.

Email: hello@thestudiocreative.com.au
Based in Sydney, Australia
Call 0422508033

We’re Squarespace specialists who work with Australian businesses to design, build, and optimise their sites.

Check out our work
Our prices
Get a quote
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